Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping timeframe for electronics?
We offer expedited processing for all orders. Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do all imagi products come with a warranty?
Yes, every electronic device purchased through imagi includes a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We accept returns within 30 days of purchase. For opened electronics, items must be in original condition with all cables, manuals, and packaging included to be eligible for a full refund.
Are the gadgets on imagi compatible with international power standards?
Most of our products are dual-voltage (110V-240V). However, we recommend checking the 'Specifications' tab on the product page to confirm regional plug types and voltage requirements.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our real-time tracking portal to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for higher-value tech purchases.